Legal Document

Terms of Service

The simple ground rules for working with Auroxify: what we do, how payment works, and who owns what.

Effective date:

1. Acceptance of terms

By using the Auroxify website or hiring us for a project, you agree to these Terms of Service. If you do not agree with any part of them, please do not use our services.

2. Services we provide

Auroxify provides digital services, including but not limited to:

  • Website design and development.
  • E-commerce store development using platforms such as WooCommerce and Shopify.
  • AI integrations and automation solutions, depending on project requirements.
  • Search Engine Optimisation (SEO).
  • Website maintenance and ongoing support.

The exact scope, deliverables and timeline of each project are written in the quote you approve.

3. Payment terms

Unless we agree something different in writing:

  • Upfront payment: 50% of the total project cost is due before work begins.
  • Final payment: the remaining 50% is due when the project is complete, before final file handover or website launch.
  • Payments are non-refundable once the project has started, except where we fail to deliver what was agreed.

4. Client responsibilities

To deliver on time, we need your content, images, logos, access details and feedback promptly. Delays in sending materials or approvals may move the project timeline.

5. Support after launch

Post-launch support and maintenance depend on the services agreed for each project. Any included support period, bug fixes or ongoing maintenance will be clearly mentioned in the project proposal or agreement. Additional work may be quoted separately.

6. Intellectual property

Ownership and usage rights for project deliverables will be agreed upon with the client before or during the project. Unless otherwise agreed in writing, third-party tools, fonts, plugins, themes and stock assets remain subject to their respective licences. Auroxify will only use client projects in its portfolio or marketing where permission has been granted.

7. Confidentiality

We take reasonable steps to keep client information and project details confidential. Any specific confidentiality requirements or Non-Disclosure Agreements (NDAs) can be discussed and agreed upon in writing before sensitive information is shared.

8. Limitation of liability

Auroxify is not liable for indirect, incidental or consequential damages arising from the use of our services, including loss of profits, data or business opportunities. We do not guarantee 100% uptime or that a website will be error-free at all times, and we are not responsible for outages or changes at third-party providers.

9. Ending a project

Either side may end a project in writing. You will pay for the work completed up to that date, and we will hand over the finished parts once payment for them is received.

10. Governing law

These Terms are governed by the laws of Pakistan, without regard to conflict-of-law rules. Any dispute will be handled by the courts of Lahore, Pakistan.

11. Changes to these terms

We may update these Terms from time to time. The version on this page, with its date, is the one that applies. Work already agreed in a signed quote continues under the terms in force when it was approved.

Questions about this page?

Write to us and a real person will reply. For anything about your data or your project terms, email info@auroxify.com.